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Degraded

AWS outage causing intermittent errors

Oct 20, 2025 at 03:39pm UTC
Affected services
Signal Application Availability
Signal Rates and Distributions API
Neuron API Availability
Rates Query API
Find Care API Availability

Resolved
Oct 20, 2025 at 09:51pm UTC

AWS has resolved all underlying issues and we haven't seen errors throughout our application or APIs since late afternoon EST.

Created
Oct 20, 2025 at 03:39pm UTC

We are tracking an AWS outage and potential impact to our services. Some dependencies of our Signal and API products have experienced intermittent errors, but at this time, all Serif Health services are remaining within SLA.

See https://health.aws.amazon.com/health/status for more details.