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Intermittent errors from database services
Apr 2, 2026 at 1:28pm UTC
Affected services
Signal Application Availability
Signal Rates and Distributions API
Neuron API Availability
Rates Query API
Find Care API Availability
Resolved
Apr 2, 2026 at 1:28pm UTC
We attempted to mitigate TCP connection drops with our vendor and eventually migrated multiple databases into a new AZ. As of 8:50 last night, we haven't seen further TCP connection drops. We will continue monitoring the situation today and will reopen this incident if needed.
Affected services
Signal Application Availability
Neuron API Availability
Find Care API Availability
Signal Rates and Distributions API
Rates Query API